Returns & Exchanges

At Artlogo, we strive for perfection in every design, but if you are not entirely satisfied with your purchase, we offer a straightforward 30-day return policy for eligible products. Please note that custom-made digital assets and personalized signatures are subject to specific review to ensure your creative vision is met.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the portal with your order number and a brief explanation of why the current design or product does not meet your expectations.

• 2.
  Quality Review

  Our design specialists will review your request within 48 hours to determine if the item is eligible for a refund or if a complimentary revision would better resolve the issue.

• 3.
  Return Confirmation

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and specific instructions on how to return physical goods or deactivate digital licenses.

• 4.
  Refund Processing

  After we verify the returned items or finalize the cancellation, your refund will be processed back to your original payment method within 5-7 business days.